Shipping policy
UrbanGadgets
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Singapore Shipping Standard local delivery takes 3-7 business days. Free shipping is available on qualifying orders.
International Shipping We ship worldwide. International orders typically take 7-21 business days depending on the destination country. Delivery times may vary due to customs clearance.
Customs & Import Duties International customers are responsible for any customs duties, taxes, or import fees charged by their country. These charges are not included in our product prices or shipping fees.
Order Tracking Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at support@urbangadgets.com and we will assist you promptly.